Car Rentals Suck
So adding to holiday stress...which I'm supposed to be working on decreasing...on top of hubby having no job and the car accident in the snow storm, I have to deal with a darn car rental place...and let me tell you (in case you didn't get it from the title)...THE CAR RENTAL PLACE SUCKS!!!!!
I rent cars quite a bit and from various businesses but had never rented from Enterprise before because the hours are inconvenient and the prices are higher. Well, my insurance company has some sort of deal with them so we have to use them (or pay completely out of pocket which we can't afford). So OK, I'll go with it. Should always give everything and everyone a chance right? Well, I'm about done giving chances. Don't get me wrong, the people who are IN the office are very nice but appear to be limited by corporate rules.
Isn't Enterprise the place that advertises that they will pick you up? Apparently not if you are doing it through an insurance claim (unless you are at the place where your car is getting fixed...which if I could have driven there, I wouldn't have needed a darn rental to begin with!). Then, since they don't carry economy size cars (the only car rental at or under the $20 fee worked out with my insurance) I have to pay the difference between the economy car cost and the car they rented me. I found that odd since they don't carry or offer economy rated cars at there store! Later when the car I had finally managed to pick up (see previous blog) needed a repair and I was asked to take care of it I figured enough was enough and called my insurance agent and then Enterprise corporate office. My insurance agent was surprised to find out I had been asked to pay anything and was going to take it up with corporate...they were more surprised to find out that Enterprise didn't pick me up but had me go twice to their location to pick a sucky car that they later asked me to take in to have services. Corporate said they were upset as well...but I'll hold my breath on that one. They are supposed to call me back...I'll update you later on that.
Ultimately it was taking back a little control over the stupid situation and ranting here that has made me feel better...so I guess thanks. Between this, a little therapeutic window shopping and a nice glass (bottle) of Riesling later this evening, I may just be feeling better after all... :-)
J
